Shipping
We ship from New Jersey, USA.
Carrier. Domestic orders: most orders are shipped with UPS.
International orders: UPS or USPS — you choose at checkout and see the price before you pay.
UPS costs more and is the most reliable. Choose it if you need your parts by a date.
USPS costs less. Parcels are delayed more often and, occasionally, lost.
When it ships. In-stock items usually ship within 5 business days. If something needs longer, we email you. You get a tracking number by email when your order ships. Delivery times are the carrier's estimates, not guarantees.
Lost parcel. If tracking shows no update for 30 days and the parcel has not arrived, email us your order number and we refund the order.
Wrong address. Check your address at checkout. If a parcel comes back because the address was wrong or it was not collected, we send it again once you pay the new shipping cost.
Outside the US. Prices do not include import duties, taxes or customs fees. The carrier may ask you to pay them before delivery, and customs can add delays. [CHECK: keep or drop — CEO rule on non-US mentions]
Cancel before shipping. Email us to cancel for a full refund.
Questions about an order: Contact.